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Refund Policy

If you are not satisfied with software, contact us within 10 days of your purchase to receive a refund. Refunds requested more than 10 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

If you are issued a refund, it should appear on your credit card statement within 10 days. Upon receiving your refund you must uninstall or stop using any software products for which you no longer posses a valid, purchased license. If your software was purchased through a 3rd party, it must be returned to the 3rd party and is subject to the return policies of that vendor.

To return your product, please contact our support team.

Additionally, our order support team is here to help 24/7. Please contact us at concordia(at)concordia.sk.


Privacy Policy

Your Information

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. We collect your personal information because it assists us in delivering a high level of customer service. For example, your personal information helps us to keep you informed and up-to-date on the latest product updates and announcements as well as special offers that may be extended from time to time.

When you provide CONCORDIA Programming software with your name, email address, mailing address or telephone number, and you do not "opt-out", CONCORDIA Programming representatives and authorized affiliates may use the provided information to alert you to product updates, special offers, updated information, new products and other information. If you do not want onOne Software or onOne Software representatives to contact you, you may "opt-out" at any time. You may "opt-out" by contacting CONCORDIA Programming's Customer Service Department or by following the instructions included in the email correspondence.

Our Web Site and Cookies

CONCORDIA Programming 's website utilizes visitor log files or cookies as well as hosted tracking with our website. The information collected with visitor cookies and through the hosted tracking is used to gain a better understanding of which sections of our site are most important to our users as well as identify possible navigation issues. This allows us to enhance your user experience in the future. The data collected from these visitor cookies and hosted tracking does not collect any personally identifiable information and is used in aggregate form only.



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